PRIVACY POLICY

Candid Dog Training
ABN: 90 352 851 673
Last updated: 10 February 2026

Candid Dog Training ("we", "us", or "our") respects your privacy and is committed to protecting personal information provided to us through our website and services.

This policy explains how we collect, use, store, and disclose personal information when you engage with Candid Dog Training or visit www.candiddogtraining.com.au.

What Information We Collect

We collect only the information reasonably required to deliver dog training services and operate our business.

Personal Information

This may include:

  • Name

  • Phone number

  • Email address

  • Payment and billing details

  • Booking and service history

Dog-Related Information

To provide appropriate training advice and services, we may collect information about your dog, including behaviour history, training background, and relevant health considerations.

Website Information

When you visit our website, limited technical information may be collected automatically, such as IP address, browser type, and pages viewed. This data is used to improve website performance and user experience and is not used to personally identify visitors.

How We Use Information

Your information may be used to:

  • deliver and manage dog training services

  • communicate about bookings, sessions, and follow-ups

  • manage payments, scheduling, and business records

  • improve our services and website functionality

If you choose to opt in, we may also send occasional service updates or information. You can opt out at any time.

Sharing of Information

We do not sell or rent personal information.

Information may be shared only where necessary:

  • with trusted third-party providers (such as booking, scheduling, or payment platforms)

  • where required by law or legal process

Third parties are provided only the information required to perform their function.

Data Security

Reasonable steps are taken to protect personal information from misuse, loss, or unauthorised access. While we aim to safeguard all data, no electronic transmission or storage method can be guaranteed as completely secure.

Your Rights

You may request to:

  • access personal information we hold about you

  • correct inaccurate or outdated information

  • withdraw consent for marketing communications

Requests can be made using the contact details below.

Changes to This Policy

This Privacy Policy may be updated periodically. The current version will always be published on our website.

Contact

For questions or requests relating to privacy or personal information, contact:

Candid Dog Training
📞 0414 098 383
✉️ trainer@candiddogtraining.com.au

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