Privacy Policy

Current as at 14 Aug 2023

This Privacy Policy ("Policy") outlines how Candid Dog Training ("Provider," "we," "us," or "our") collects, uses, discloses, and protects the personal information of clients, visitors, and users ("you" or "your") who interact with our dog training services and website; www.candidogtraining.com.au. By engaging with our services or using our website, you consent to the practices described in this Policy.

Information We Collect:

1. Personal Information:

We may collect personal information, such as your name, contact information, and payment details, when you engage in our dog training services or communicate with us.

2. Dog Information:

To provide effective training, we may collect information about your dog's behaviour, health, and history.

3. Website Usage Information:

We may gather information about how you interact with our website, including IP addresses, browser types, and pages visited. This helps us improve our website's functionality and user experience.

How We Use Your Information:

1. Service Delivery:

We use your personal and dog-related information to provide our dog training services effectively and to tailor our training methods to your dog's specific needs.

2. Communication:

We may use your contact information to communicate with you about appointments, training progress, and updates related to our services.

3. Improvement of Services:

Your feedback and interaction with our website help us enhance our services and online experience.

4. Marketing:

With your consent, we may send you promotional materials, offers, or updates about our services. You can opt-out of receiving marketing communications at any time.

Disclosure of Your Information:
We may share your information in the following circumstances:

1. Service Providers:

We may disclose your information to third-party service providers who assist us in delivering our services, such as payment processors and scheduling platforms.

2. Legal Compliance:

We may disclose your information if required by law, regulation, or legal process.

Data Security:

We take reasonable measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

Your Rights:

You have the right to access, correct, and delete your personal information. You can also withdraw your consent to our data processing activities at any time. To exercise these rights or if you have any questions about your data, please contact us using the information provided below.

Changes to this Policy:

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on our website with the revision date.

If you have any questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us at:

Candid Dog Training

0414 098 383

trainer@candiddogtraining.com.au

Date: 14 Aug 2023

By using our services or website, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy. If you do not agree with this Policy, please do not engage with our services or use our website.

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